Support

Last updated October 9, 2026

Email info@getpreciseprep.com and a real person will write back, usually within one business day.

Didn't get your files? Check your spam and promotions folders for an email from Precise Prep. Still nothing? Email us with the address you used at checkout and we'll send them again.

Lost your download link? Same thing. Email us and we'll send a fresh one.

Want a refund? Email us within 7 days of your purchase. You don't need a reason.

Found a mistake in a guide? Tell us the page number. We'll check it and fix it in the next update.

Can't open the file? Any PDF reader works, including the one already on your phone. If a download looks broken, try it again from the link in your email.